Chapman Automotive Pre-Owned Sales RepresentativeChapman Automotive is looking for Pre-Owned Sales Representatives to join our team at Chapman 22nd St. Value Center, where we specialize in quality pre-owned vehicle sales. This is a great opportunity to join our new Value Center and become a part of a new dealership. In this role, you are the link between the buyer and their future vehicle. You assist the customer with questions about prospective vehicles, and their ability to purchase. Learning about all of the newest vehicles and technologies on the market is necessary. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.What We Offer:Competitive Compensation!Professional Development: Access ongoing training and growth opportunities to advance your career.Supportive Team Environment: Join a collaborative team where your contributions are valued.Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.Volunteer Opportunities and more!Benefits to Support Employee Wellbeing:Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.Core Responsibilities:Utilize CRM tracking system dailyRespond quickly to internet, phone and live chat inquiries using email, phone and texting in a professional mannerGenerate sales appointments by means of proactive outbound prospecting and lead activity managementHandle incoming phone leadsPresent initial financing options based on customer needsCheck email frequently and respond to inquiries in a timely mannerFollow up with leads that are not ready to make an appointment or are a no-showParticipate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership managementDeliver inquiries/messages intended for other sales personnel and departments promptlyDesired Qualifications and Experience:Automotive industry experience a plus but not requiredPre-owned vehicle experience a plus but not requiredAvailable to work flexible hours & weekendsTeam player attitudeMust have strong work ethicAbility to hit sales quotas and closing percentagesOutgoing and friendly, especially while handling objectionsStrong interpersonal skills, in-person and over the phonePersuasive and able to overcome customer objections during the sales processFocuses on the customer’s needs to enhance dealership and personal salesEager to learn dealership best practices and advance customer service skillsStrong verbal and written communication skills a MUSTProficiency with CRM and Outlook a plusMust have a clean driving record and valid driver’s licenseMust pass a pre-employment background check and drug screening
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